What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is actually fairly low per the local industry. We always have our ear to the ground to find out what's going on in he industry as far as pricing goes. We offer discounts for seniors, veterans, contractors and we always maximize savings for our everyday customers to get them the best value. We love this state and don't believe in gouging our customers with ridiculous pricing.

What is your typical process for working with a new customer?
We will typically perform a free in home estimate for our customers. We need to get our eyes on the location to make sure that the job is doable. After our onsite, we provide our customers with a detailed, itemized estimate. Once our customers approve an estimate, they pay for the material to get on our installation calendar and then pay the balance for labor once our job is complete.

What education and/or training do you have that relates to your work?
I was running gas line and doing grunt work for my uncle when I was still in High School back in the 90's. I've done almost every job imaginable in this industry. With this particular industry, there is no substitute for experience.

How did you get started doing this type of work?
I chose to work in this industry because Me and my partner were trained by my late uncle way back in the mid to late 90's. We've kept this a "family business". We love what we do and we love the people we work with.

What types of customers have you worked with?
Interior Designers, Realtors, Disaster Restoration Specialists and regular homeowners...

Describe a recent project you are fond of. How long did it take?
We did an amazing project in Aurora for a designer company "Spire Design". We installed a Napoleon LV50 with the LED lights and the eFire app. The finished product is beautiful.

What advice would you give a customer looking to hire a provider in your area of work?
Look for someone experienced who offers a free in-home estimate. The hearth industry is weird, you either get customer friendly people who don't know the industry or the old curmudgeon with all the experience but no customer service skills. We try to offer both service and experience.

What questions should customers think through before talking to professionals about their project?
Do I want this for heat or ambiance? Or both? Do I really want a wood burning stove or should I go with gas? Am I ready to commit to years of bringing wood in and out, cleaning the mess and do I have a good supply? Wood stoves/inserts/fireplaces are AWESOME, especially with today's clean burning technology but gas units are so much more easy to operate. I've talked several seniors and people with disabilities out of a wood burning product because I didn't personally feel it was in their best interests. I have to be responsible with what I'm selling my customers because they trust me.

Any other questions, please call 303-907-2145 or email at info@allseasonsfc.com